Excellent online ordering, Excellent customer service.
I looked at several web sites for our old (1978 model ) Singer sewing machine as the original foot control failed to function. Luckily, I found this site, value for money (about £10 cheaper than a competitor). When I had a query, I called the number on the site 2 times. I got a quick response on both occasions. Overall, excellent service. We are waiting for the parts to try on.
I had a nightmare with another online company who really messed me about, but after reading Trustpilot reviews about this one I ordered the same machine from here and as a bonus it was £70 cheaper. Plus, I could have got next day delivery for no extra cost but opted for a weekend delivery instead for an extra charge (given that I'd saved so much anyway).
The service was excellent, and I was fully informed about where my machine was in the system and then when it was out for delivery. It arrived on time and I'm delighted with it - if a little intimidated as it's very technical and I'm not!
I'll definitely use this company again and would highly recommend them to anyone else.
I looked at two or three different suppliers of Singer sewing machines before coming across Sewing Machine Sales. I was impressed by the choice of machines and that you could do a comparison to see which machine was suitable for my needs. I chose a model better than the one I was originally looking at as it had a price reduction. A no brainier really. Ordering online was a simple process and was confirmed straight away. I was informed of courier delivery the very next day and machine arrived at the given time. Highly recommend.
Many thanks for the quick delivery of the sewing machine part. I have found your site to be very imformative and extremely helpful. The information on hook and feed dog timing enabled me to fit the elna gear with confidence. Thanks once again for the great service.