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Used by professionals for all embroidery machines. Madeira threads are high quality with a beautiful selection of colours. Its a Rayon thread 40wt to be used for sewing machine embroidery and offers a good range of solid, variegated and multi coloured thread.
Ordered online and the process was quick and easy. My machine was dispatched promptly. I had a query about something and emailed the company. I had a very quick and helpful response. I was very impressed with the polite and friendly attitude of Andrew who was extremely helpful and patient with me. I have already recommended this company to my friend who is looking to purchase the same machine that I got. I will definitely use this company for any future purchases as I feel fully confident that they will provide an excellent service.
I wish to commend your company on being able to supply me with parts, and also you personally Christian, for your excellent / efficient customer service.I would estimate the sewing machine (Model R85) has been owned by my wife (who sadly died in July 12) for between 55/60 years. In that time it has done a massive amount of work regularly and upto recent times. I do not recall at any time in those long years it has failed. Recently, when the motor continually ran, I thought that's it, the end of the road for the treasured/family heirloom has finally come.For the sake of my wifes memory, I thought I cannot let dear "R85" die. A check on the internet, revealed your business name, I 'phoned you and from that moment, gloom was replaced with happiness. You immediately knew what the problem was, said you could supply the necessary replacement part and an order was placed.Following a very fast delivery service, the part arrived, I easily fitted it and hey-ho, dear old "R85" has a new lease of life. Here's to the next 55 / 60 years of active life, which I'm sure our daughter who inherited the machine, will enjoy ( at least I now know where to get spares/service.Thank you so much Christian
Due to the way you have handled this situation, efficiently, quickly, I have purchased another machine from you. Thank you so much for your help, having said that I hope it is in stock or I will have a wife who is in tears, ha ha ha