I have received my machine back, and I wanted to express my sincere thanks for how quickly you managed to arrange the repair. I am very grateful to have the press over Christmas, and extremely impressed with the quality of your service. The real test of a company is how they deal with problems - and you handled this will friendliness and efficiency. I shall certainly recommend you to others.
Hi, just wanted to let you know how impressed I was with the recent service my machine had under warranty. When i bought it I was a bit concerned about something going wrong after making a purchase on the internet, but I needn't have been concerned. The pick up, repair and delivery back to my home was very efficient and dare I say the machine is working better than ever! Thanks very much
My foot control arrived on Wednesday and is in full working order, thank you for the prompt delivery and for the saving of £20 (price at the shop £60). You have another satisfied customer. Thanks again.
Very pleased with the speed you sent the sewing machine foot to Australia. I wish our normal post arrived as quickly! I was also pleased to receive a speedy reply from Kristian at your store helping me get the correct item. Many thanks and I will shop with you again!