Marathon Rayon Embroidery Thread Cones

I just wanted to say thanks to you all for the great repair, and customer service. You really were good at keeping me updated, and I'm thrilled with the result. I got my machine back today and I've already turned up a pair of trousers. It's not worked so well for ages. It's just a shame about the lid. The machine was an 18th birthday present from my nan & grandad in 1975, so has huge sentimental value as well a practical value. Anyway, I see you do a range of carry bags. I think that's the future! Please pass on my gratitude to everyone involved with the order.

Your Service - Excellent. Delivery was great and earlier than expected considering I live in France! Your staff were very helpful as the light on the machine was not working when I received the machine but is now fine. I certainly will return to you for all my sewing needs. Regards

Just a quick E.Mail to thank you for your prompt service. My new machine has just been delivered - I only ordered it yesterday - fabulous service!! Now I can "play". I won't hesitate to recommend you to anyone wanting a new sewing machine.

The A Team. Found your team very helpful and truly appreciative of their opinion and support assisting me on the website and sharing their opinion on various sewing machines. I take my hat off to a kind gentleman who assisted me with an out of stock sewing machine today (28 Feb 2017). After speaking with him, he put may faith back in mankind. I wanted to spend my money with Sewing Machine Sales and no other company simply because I felt the team have been far friendlier, professional and have a kinder attitude than other online sewing companies. Not wanting to sound negative, but have been looking to purchase a sewing machine over the past two weeks and felt rather unsettled and intimidated by a couple of online companies who will remain nameless, but I'd found them quite dismissive of my needs and came across quite abrupt with their one word answer when you spoke over the telephone or liaised in their online chat room. Saddened to say the experience left me feeling flat with a heavy heart. Delighted this is behind me now!!! And what swayed me towards Sewing Machine Sales was a nice gentleman from the Newcastle branch who took time out to listen to my requirements and shared his experience and opinion on the best self threading machine for me. I didn't feel rushed or made to sound stupid for being a novice and beginner to this new arena of sewing. I have made my purchase today and look forward to the delivery of my first ever sewing machine ... Thank you ever so much Sewing Machine Sales ... I will most certainly sing from the roof tops how great you all are as team. Forever grateful Catherine from Wolverhampton

Over the last few months I have returned to sewing and needed specific items for my Janome sewing machine. Having looked online for genuine parts I found Sewing Machine Sales. I ordered several items and was delighted to receive them in their original packaging. The items were sent speedily which meant my projects could continue without delay.