Felting Machine

Excellent service.I have ordered with you before and was very pleased with the efficiency that my order was acknowleged and sent to me. I will continue to order with you and will recommend you to my friends

Delighted with service received: very helpful e-mail and telephone responses to our queries which concerned a Bernina foot controller not giving reliable slow speed control suitable for a sewing machine beginner. A replacement was ordered and came by return of post. Super service and the replacement was very satisfactory.

Thank you for my order, arrived today. I shall know where to come for my sewing machine bits now. You provide a helpful phone service.

As I am emailing you I am printing the instruction book out now! Thought I would tell you before 5pm! You have been a great help - and I think a valuable employee to you firm. Enjoy your weekend Thanks again

This is not a question but I could not see where to send a testimonial, so here it is... My Singer 400 Series machine broke down at lunchtime on Friday. Found your website and diagnosed a broken top bevel gear breakage. Ordered the gear online right then. The gear arrived by post at 2pm the following day and I was back sewing in the afternoon - just 28 hours later. Not bad in the best of circumstances, but exceptional when you consider I live in the Outer Hebrides. Well done.